At the City of Overbrook, Kansas, we are committed to providing safe, high quality water services to our community, while maintaining a standard of excellence in customer service and environmental conservation. Feel free to call our office if you have any questions or need assistance with any matters related to the water we provide!
The City of Overbrook provides water, sewer, trash and curbside recycling to those who live within City Limits. Trash and Recycling is through Osage Waste but billed for and set up by the City. If you need to set up service contact City Hall and we'll get you the one page form you'll need to fill out. There is a non-refundable $25.00 service connection fee. You can either pay this when you turn in your paperwork or have it added to your first bill. We aim to mail the utility bills out by the last day of each month. The bills are due on the 20th of each month. If a bill is not paid by the end of the day on the 20th it'll be subject to a 10% late charge. If you do not pay by the 5th of the following month, water services to consumer will be disconnected. If you receive 3 shutoff notices within a calendar year, you will be charged a refundable $120.00 deposit. This deposit will be charged in 3 installments of $40.00 over the next 3 months. If you have any questions about billing feel free to contact us at City Hall (785) 665-7328.
Our water related pages:
Frequently Asked Questions
How could I have used this much water?
You may not have - the numbers on your meter may have been transposed or hard to read. You could possibly have a leaky toilet or faucet that's difficult to detect. Just call the office and we'll work with you to solve the problem.
My bill is past due can I get an extension?
Please contact our office and a one-time extension will be extended to you for extenuating circumstances.
What do I do if I am experiencing low pressure?
Check your meter and the surrounding area for possible leaks. Next, call our office and report low pressure for your area.
Why do I have a previous balance when I know I sent in my payment?
We may have received it after the due date or we may not have received it at all. Call our office and we will help you solve the problem.
Why is my water discolored?
A repair could have been completed recently allowing air to enter the line, causing the milky look.