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10AM 12/11/18 Boil Advisory for two areas in Overbrook - December 11, 2018
Last evening the tower levels kept dropping so we shut off 3 valves for the break in the 200 bloc... [more...]
Additional Water Break North of 6th and Cedar Overbrook - December 10, 2018
10:30PM 12/10/18 We have an additional smaller water main leak north of 6th and Cedar. We will mo... [more...]
9:35 PM Update Water Break 200 Block Elm - December 10, 2018
We've had to turn off 3 valves in the area surrounding the break in the 200 Block of Elm. This ... [more...]
12/10 6PM Water Main Break 200 Block of Elm Street Overbrook - December 10, 2018
Hi, We have a water main break in the 200 Block of Elm Street in Overbrook. Right now the pla... [more...]
STEP 1 Locate your meter box, generally found towards the front of a property, near the street. The box is typically in a direct line with the main outside faucet. It is housed in a concrete box usually marked "water". Remove the lid by using a tool such as a large screwdriver. Insert the tool into one of the holes and pry the lid off.
STEP 2 Once you open the meter box lid, lift the protective cap on the meter. On the face of the meter, there is a large dial and a display of numbers. For the residential meter, each rotation of the dial measures 10 gallons. Read the number display from left to right. Be sure to include the stationary zero. This is your meter reading. Meters measure water in gallons or cubic feet. Charges for the amount of water consumed are rounded to the nearest thousand gallons or hundred cubic feet used during a billing period. Compare that reading to what your bill states as your current or present reading.
STEP 3 Keep in mind that you might be checking your meter on a date different from the one used for billing. This could result in a difference in the amount you find, compared with the amount on which your bill is based. However, if your reading is considerably higher than what is on your bill, check for a leak or try to determine the source of large water use. If your reading is significantly lower than the reading on your bill, please contact us and let us assist you in determining the problem.